Privacy Policy

Information we collect

When you connect your Instagram or Facebook account, we may access the following information through Meta's APIs:

• Basic account information, such as account ID, username, profile information, and connected Facebook Page information.
• Instagram media information, such as post or Reel ID, caption, timestamp, permalink, media type, and media product type.
• Instagram media insights, such as reach, views, likes, comments, saves, shares, and total interactions.

We do not request access to private messages unless a feature explicitly requires it and you approve that permission.

How we use information

We use the information we access to:

• Display your Instagram content performance.
• Compare posts and Reels against your own account baseline.
• Help identify which content performs better or worse.
• Improve the reliability and usefulness of the app.

We do not sell your personal data.

Data sharing

We do not share your Instagram or Facebook data with third parties except where necessary to operate the service, comply with the law, or protect the security of the app.

Data storage

We may store connected account identifiers, media metadata, and performance metrics so the app can track content performance over time. Access tokens are treated as confidential credentials and are stored securely.

Data deletion

You can request deletion of your data at any time by following the instructions at: https://dialogik.co/data-deletion

After receiving a valid deletion request, we will delete the data associated with your connected account unless we are required to keep certain information for legal, security, or fraud-prevention reasons.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal data. To make a request, contact us at: team@dialogik.co

Contact

If you have questions about this Privacy Policy, contact us at:
Dialogik Labs — team@dialogik.co